Privacy Policy
How we collect, use, and protect your information at SurveyKar.
1. Information We Collect
We collect information you provide directly (account details, survey content, responses) and information collected automatically (usage data, device info, cookies).
2. How We Use Your Information
We use your information to provide and improve our services, process survey responses, generate analytics, communicate with you, and ensure platform security.
3. Data Sharing
We do not sell your personal data. We may share data with service providers who help us operate our platform, and when required by law.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, row-level security policies, and regular security audits.
5. Your Rights
You have the right to access, correct, delete, and export your data. You can also withdraw consent for data processing at any time.
6. Cookies
We use essential cookies for authentication and session management. Analytics cookies are optional and can be disabled in your browser settings.
7. Survey Respondent Metadata
When a respondent submits a survey, we automatically capture technical metadata to help survey owners understand and secure their responses. This includes the respondent’s IP address, approximate location (city, region, country) derived from that IP, device type, operating system, browser, language, and timezone. This information is stored with the response and is visible to the survey owner. It is used for analytics, fraud and spam prevention, and response verification, and is not sold to third parties.
8. Contact
For privacy-related questions, contact our Data Protection Officer at support@surveykar.com or visit our contact page.