One platform, ten powerful services
Surveys, forms, a website builder, AI chatbots, bookings, WhatsApp CRM, a B2B lead finder, review management, a helpdesk, and automations — all connected, all under one login.
Surveys & Feedback
The core engine — build, brand, and analyze surveys with AI.
Our flagship product: a drag-and-drop survey builder with 17+ question types, AI generation, visual logic branching, and a full analytics suite — the same engine that powers NPS, CSAT, market research, and 360° evaluations.
AI Survey Generator
Describe your goal in plain English and our AI drafts a full survey — title, description, and a smart mix of question types — in seconds.
Why it matters: Saves hours when launching new research; great for non-experts.
17+ Professional Templates
Pre-built templates for NPS, CSAT, employee engagement, market research, event feedback, education, and more — ready to customize.
Why it matters: Get methodologically sound surveys without starting from scratch.
17+ Question Types
Short text, long text, multiple choice, checkboxes, dropdowns, ratings, NPS, matrix grids, file upload, date, image choice, ranking, signature, and more.
Why it matters: Capture any kind of feedback with the perfect input format.
Rating & Scoring Scales
Star ratings, numeric scales, NPS (0–10), CES, smiley scales, and custom matrix ratings up to 20×8 cells.
Why it matters: Quantify satisfaction, loyalty, and effort with industry-standard metrics.
Forms
Lightweight standalone forms for lead capture and intake.
A simpler, faster builder for contact forms, lead capture, and data intake — separate from the survey engine, with its own branding, embed snippet, and analytics.
Simple Field Editor
Add short text, email, phone, dropdown, multiple choice, and rating fields with labels, placeholders, help text, and required toggles.
Why it matters: Build a simple contact or intake form in minutes.
Get-Started AI Assist
A brand-new form shows a "Get Started" panel that can generate a starter field set instead of a blank canvas.
Why it matters: Skip the blank-page problem on a new form.
Style & Branding Controls
Configure logo placement/alignment, button style, and input style independent of your survey theme.
Why it matters: Forms that match a landing page's look, not just the survey brand kit.
Live Preview Panel
See exactly how the form renders before publishing, in the same builder tab.
Why it matters: Catch layout issues before visitors do.
AI Chatbots
AI chatbots trained on your own content, live on your site in minutes.
Train a chatbot on your FAQs and knowledge base — answers stay grounded in what you add, capture leads mid-conversation, and go live with a single embed snippet.
AI Knowledge Base Chatbot
Train a chatbot on FAQs and free-text knowledge entries — answers are grounded only in what you add, so it never invents policy.
Why it matters: Deflect repetitive support questions without hallucinated answers.
Bulk Knowledge Import
Add multiple FAQ or knowledge entries at once via a bulk-add dialog instead of one by one.
Why it matters: Get a new chatbot answering accurately in minutes, not hours.
Widget Appearance & Theme
Customize the chat bubble's colors, position, and style from a dedicated Appearance tab to match your brand.
Why it matters: A chat widget that looks native to your site, not bolted on.
Lead Capture in Chat
Collect name, email, and optionally phone mid-conversation — triggered after a fallback reply, after a few messages, or only on request.
Why it matters: Turn anonymous chat visitors into follow-up-able leads.
Bookings
Calendly-style scheduling, wired into your CRM and payments.
Configurable appointment types with buffers and availability windows, video/phone/in-person modes, and optional paid bookings via Razorpay.
Configurable Appointment Types
Set duration, buffers before/after, minimum notice, and how far out bookers can schedule — per appointment type.
Why it matters: Protect your calendar from back-to-back bookings and last-minute scheduling.
Video, Phone, or In-Person
Choose the location mode per appointment type, with a meeting link auto-attached to video bookings.
Why it matters: One booking flow for sales calls, support calls, and on-site visits.
Paid Appointments via Razorpay
Charge for a booking at scheduling time — the slot is held for 10 minutes while payment completes.
Why it matters: Monetize consultations without a separate checkout tool.
Custom Booking Questions
Ask up to 10 short- or long-text questions when someone books, shown alongside the time picker.
Why it matters: Arrive at every call with context instead of starting cold.
WhatsApp CRM
A dedicated WhatsApp inbox and campaign tool on the official Meta Cloud API.
Connect your own WhatsApp Business number, manage approved templates, run survey campaigns to contact lists, and reply to inbound messages from a real two-way inbox.
Meta WhatsApp Cloud API Connection
Connect your own WhatsApp Business phone number via the official Meta Cloud API, with guided webhook setup.
Why it matters: Send and receive WhatsApp messages without a third-party bridge.
Approved Template Management
Submit, track approval status, and attach media to the WhatsApp message templates required for business-initiated chats.
Why it matters: Stay compliant with WhatsApp's opt-in messaging rules.
Survey Campaigns to Contact Lists
Send a survey to a contact list over WhatsApp using an approved opening template, with scheduled reminders.
Why it matters: Higher response rates than email for mobile-first audiences.
Invalid Recipient Reports
Before sending, see which numbers in a list would fail — bad format, unsubscribed, blocked — with the reason for each.
Why it matters: Catch a bad contact list before burning your message quota.
Lead Finder
Describe who you want to sell to; get back real companies and the people who run them.
Pick a region and an industry, and live web-search AI goes and finds currently-operating companies that match — then looks each one up for emails, phone numbers, offices and named executives, ready to export as CSV or save straight into your Contacts.
Guided Search Wizard
Five steps — region, state or area, city, industry, subcategory — each one a list of options rather than a box you have to phrase correctly.
Why it matters: Build a precise search without knowing how to write a prospecting query.
Worldwide Location Taxonomy
India, USA, UK, Europe, Asia Pacific and the Americas broken down to state and city, plus a free-text step for any city not in the list.
Why it matters: Prospect one city or a whole continent from the same wizard.
Industry & Subcategory Targeting
Eight industries — technology, finance, healthcare, education, e-commerce, manufacturing, media and real estate — each with subcategories like fintech, diagnostics or D2C brands.
Why it matters: Search "Fintech in Pune", not "companies in India".
Web-Grounded AI Research
Each search is answered by a live web-search model that has to find real evidence for a company before returning it, and leaves a field blank rather than guessing.
Why it matters: A list you can act on instead of plausible-looking names that do not exist.
Review Management
Turn happy customers into public reviews — catch unhappy ones privately first.
Ratings above your threshold redirect customers to Google, Trustpilot, or any platform you choose; anything below stays private with your own follow-up questions.
Rating-Gated Redirect
Ratings at or above a threshold you set (3, 4, or 5 stars) redirect the customer to your review platform; anything below stays private.
Why it matters: Grow your public rating without inviting public complaints.
Private Feedback Capture
Low ratings trigger a private feedback form with your own custom questions instead of a generic box.
Why it matters: Learn exactly what went wrong before it becomes a public review.
Multi-Platform Review Links
Add multiple review destinations (Google Business, Trustpilot, etc.) and mark one as default.
Why it matters: Route happy customers to the platform that matters most to you.
Branded Review Page
Customize the logo, theme color, and welcome/thank-you copy shown on the public rating page.
Why it matters: A review ask that feels like part of your product, not a third-party tool.
Tickets & Assets
A lightweight helpdesk that plugs into the same alerts your surveys generate.
Track support tickets through a full lifecycle, manage an asset inventory with QR codes, and log calls — with tickets that can open automatically from a bad survey response.
Ticket Queue with Priorities
Track tickets through Open → In Progress → Waiting → Resolved → Closed, with priority levels from Low to Urgent.
Why it matters: A real queue your team can triage, not a spreadsheet.
Time-to-First-Response & Resolution
The Metrics tab computes average and median first-response and resolution time over 7/30/90-day windows.
Why it matters: See if your team is actually hitting response targets.
Auto-Created from Survey Alerts
A ticket can open automatically when a survey response matches an alert rule — e.g. a detractor NPS score.
Why it matters: Bad feedback becomes a tracked ticket instead of a missed email.
Asset Inventory with QR Codes
Track assets by tag, serial number, location, and custodian, with purchase and warranty dates — and print a QR code per asset.
Why it matters: Scan an asset on-site to pull up its full history instantly.
Automations & Campaigns
The visual automation builder and distribution layer tying every service together.
Drag trigger, condition, action, and delay nodes onto a canvas to encode your follow-up process once — triggered from a survey, form, chatbot lead, booking, or ticket.
Visual Automation Builder
Drag trigger, condition, action, and delay nodes onto a canvas to build flows — no code required.
Why it matters: Encode your team's follow-up process once, run it forever.
Cross-Module Triggers
Start a flow from a survey completion, form submission, chatbot lead, new contact, contact tag, ticket creation, or booking.
Why it matters: One automation engine instead of a separate tool per module.
Multi-Channel Actions
Send an email or WhatsApp message, request a review, add/remove a contact tag or list membership, call a webhook, or wait before continuing.
Why it matters: Chain real follow-up actions, not just alerts.
Contacts & CSV Import/Export
Maintain a shared contact list with tags and company info; bulk import or export via CSV.
Why it matters: One contact base shared across surveys, campaigns, bookings, and reviews.
School ERP
Run a school — or a trust of several campuses — on one system.
Admissions, attendance, fees, timetable, exams and report cards, built multi-campus from the first table. Every permission is enforced in the database, not the interface.
Multi-Campus from Day One
One school, many campuses, each with its own classes, staff, timetable and fee structure — under a single trust.
Why it matters: A trust sees every campus together; a campus head sees only theirs.
Academic Years & Terms
Every record belongs to an academic year. Last year stays exactly as it was when this year opens.
Why it matters: A 2024 report card still reads as it did in 2024.
Fifteen Role Templates
Principal, vice principal, class teacher, accountant, exam controller and more, across 38 permissions you can adjust per school.
Why it matters: An accountant never sees marks; a teacher never sees fees.
Permissions Enforced in the Database
Access is decided by row-level security, so a permission holds whether the request comes from the app, the API, or anywhere else.
Why it matters: The rules cannot be bypassed by talking to the API directly.
Built into every service
Collaboration, security, and account tooling that isn't tied to any one service — it's there no matter which ones you use.
Team & Collaboration
Work together at any scale.
Role-Based Team Access
Invite team members as Admin, Editor, or Viewer with granular per-survey permissions.
Why it matters: Safely collaborate without overexposing data.
Organizations & Workspaces
Group surveys, members, and billing under organizations for clean separation across departments or clients.
Why it matters: Agencies and enterprises managing multiple brands.
Shared Templates & Branding
Standardize templates, themes, and brand assets across the whole team.
Why it matters: Consistency across every survey your org sends.
Security & Compliance
Enterprise-grade protection by default.
Row-Level Security
Strict RLS policies ensure users only ever see their own data — enforced at the database layer.
Why it matters: Data isolation guaranteed, not just promised.
Two-Factor Authentication
TOTP-based 2FA with active session management and revocation.
Why it matters: Protect accounts from credential theft.
XSS & Input Sanitization
DOMPurify sanitization on all user-generated content; HIBP password breach checks on signup.
Why it matters: Safe-by-default platform for sensitive feedback.
GDPR & Data Export
One-click full data export and cascading account deletion to comply with GDPR/CCPA requests.
Why it matters: Respect user rights and stay compliant.
Email Verification & Audit Logs
Mandatory email verification and full audit trail of admin actions.
Why it matters: Accountability and traceability for regulated industries.
Quiz Answer-Key Protection
Public survey rendering goes through a hardened RPC that strips correct answers, points, and scoring logic so respondents can never see them in network traffic.
Why it matters: Tamper-proof quizzes, certifications, and graded assessments.
Platform & Account
Everything you need to run a serious feedback program.
Flexible Subscription Tiers
Every plan unlocks all 9 self-serve modules — Free through Enterprise differ by volume, not by which features you get. Helpdesk and School ERP are quoted separately. Paid securely via Razorpay in INR; see the pricing page for current allowances.
Why it matters: Start free, upgrade only when you outgrow the allowance.
Lifecycle Management
Survey states: Draft, Live, Paused, Suspended, Closed — with scheduled open/close dates.
Why it matters: Run timed campaigns and seasonal research.
Guided Onboarding
Three-step wizard helps new users build their first survey in under 5 minutes.
Why it matters: Zero-friction time to first response.
Admin Dashboard
Platform-wide oversight: users, plans, overrides, surveys, and billing — all in one place.
Why it matters: Built for serious operators and resellers.
Mobile-Responsive Everything
Builder, dashboards, and respondent views all work beautifully on phones and tablets.
Why it matters: Work and respond from anywhere.
Services FAQ
Every service, one login, no stitching tools together
Start free — surveys, forms, chatbots, bookings, and more are all part of the same SurveyKar account.