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    Restaurant Feedback Survey

    Diner satisfaction across food, service, and ambience.

    6 questions~4 min

    Free to preview — no account needed. Using it creates your own editable copy.

    Try the template

    These are the real questions. Nothing you answer here is saved or submitted.

    Question 1 of 60%

    How was the food?*

    About this template

    Restaurant Feedback Survey is a ready-to-use survey template with 6 questions that takes about 4 minutes to answer. Diner satisfaction across food, service, and ambience.

    Restaurant templates cover dine-in, delivery, menu testing and food-safety checks. The highest response rates come from a QR code on the bill or table tent, answered before the guest leaves — which is why these templates stay under five questions. Ask about food and service separately; a single overall score hides which one caused the problem. Everything in this template is editable — treat the questions below as a starting point that already has the structure right, then cut what does not apply to you.

    Who should use it
    Restaurant, cafe, cloud-kitchen and catering operators.
    When to use it
    At the table via a QR code on the bill, or in the message that confirms a delivery.

    What this template helps you measure

    • Food and menu quality
    • Likelihood to recommend
    • Scored ratings you can trend over time
    • Preferences across a fixed set of options
    • Open-ended feedback in respondents’ own words

    Every question in this template

    6 questions, with what each one is doing there. Change or remove any of them after you make your copy.

    1. How was the food?*

      Star rating

      Why this matters: Gives you a baseline for food and menu quality — the number that makes the next round of answers mean something.

    2. How was the service?*

      Star rating

      Why this matters: Turns a subjective impression into a score you can trend over time and compare across teams or locations.

    3. How was the ambience?*

      Star rating

      Why this matters: A scored answer is the part of this template you can chart — the open questions explain the movement, this one detects it.

    4. Visit type*

      Single choice
      • Dine-in
      • Takeaway
      • Delivery

      Why this matters: Check the options against your own situation before you send it: a list missing the real answer pushes people into whichever one is closest.

    5. Anything to share with the chef?

      Long text

      Why this matters: Unprompted wording surfaces problems you did not think to ask about — the ones no fixed-option question in this template would have caught.

    6. How likely are you to recommend us?*

      Net Promoter Score

      Why this matters: Asking about recommending you, rather than about being satisfied, sets a higher bar — people will tolerate a lot more than they will vouch for.

    How to use this template

    1. 1

      Start with the template

      Click "Use this template" and SurveyKar creates your own copy of Restaurant Feedback Survey, with every question already in place. The original template stays untouched.

    2. 2

      Customise the questions

      Reword anything that does not match your business, delete what you do not need, change a question type, or add your own. Shorter surveys finish more often — cut before you add.

    3. 3

      Add your branding

      Set your logo, brand colours, fonts and background so the page looks like it belongs to you rather than to a survey tool.

    4. 4

      Share it

      Publish, then share the link, print the QR code, embed it on your site, or send it to a contact list over email or WhatsApp.

    5. 5

      Read the responses

      Results land in your dashboard as they arrive, with charts per question, filters, sentiment analysis on open text, and CSV or PDF export.

    What you can customise

    Your copy is yours. Nothing in the template is locked, and the original is never changed by anything you do.

    Questions and wording

    Edit, reorder, delete or add questions. Nothing in the template is locked.

    Question types

    Swap a rating for NPS, a single choice for a matrix, or add ranking, sliders and file uploads.

    Logo and brand colours

    Apply your logo, primary colour, fonts and background image to the respondent page.

    Conditional logic

    Skip questions or branch to a different page based on an earlier answer. Available on the Basic plan and above.

    Thank-you page

    Write your own closing message, or redirect respondents to a URL of your choice after submitting.

    Sharing and distribution

    Share by link or QR code, embed it on your website, or send it out over email and WhatsApp campaigns.

    Frequently asked questions

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