Review Management
Turn happy customers into public reviews — catch unhappy ones privately first. Ratings above your threshold redirect customers to Google, Trustpilot, or any platform you choose; anything below stays private with your own follow-up questions.
Rating-Gated Redirect
Ratings at or above a threshold you set (3, 4, or 5 stars) redirect the customer to your review platform; anything below stays private.
Why it matters: Grow your public rating without inviting public complaints.
Private Feedback Capture
Low ratings trigger a private feedback form with your own custom questions instead of a generic box.
Why it matters: Learn exactly what went wrong before it becomes a public review.
Multi-Platform Review Links
Add multiple review destinations (Google Business, Trustpilot, etc.) and mark one as default.
Why it matters: Route happy customers to the platform that matters most to you.
Branded Review Page
Customize the logo, theme color, and welcome/thank-you copy shown on the public rating page.
Why it matters: A review ask that feels like part of your product, not a third-party tool.
One-Click Request Links
Generate a personal review request link for any contact and copy it to send yourself.
Why it matters: Ask for a review right after a great support interaction.
Automated Review Requests
Add a "Request a review" step to an Automations flow to fire automatically after a survey, ticket, or booking.
Why it matters: Reviews go out consistently without anyone remembering to ask.
Review Overview Dashboard
Track requests sent, response rate, average rating, and how many redirected vs. stayed private.
Why it matters: Watch your review funnel at a glance.
Review Management FAQ
Ready to try Review Management?
Start free — review management and every other SurveyKar service are part of the same account.