Service

    Review Management

    Collect honest feedback, invite every customer to review you publicly, and follow up on problems fast. Send branded feedback requests by email or WhatsApp, collect private feedback with your own questions, and give every customer your Google, Trustpilot or other review links, whatever they rate.

    Public Review Links for Everyone

    Every customer sees your Google, Trustpilot or other review links on the feedback page, whatever they rate. No review gating.

    Why it matters: Grow your public reviews in line with Google's review policies.

    Feedback Inbox & Follow-up

    Private feedback with your own questions, plus case status, assignment, internal notes and optional auto-tickets for negative feedback.

    Why it matters: Make sure every complaint gets an owner and a reply.

    Multi-Platform Review Links & QR Codes

    Add several review destinations (Google Business, Trustpilot, etc.) per location, with printable QR codes.

    Why it matters: Let customers review you where it matters most.

    Branded Review Page

    Customize the logo, theme color, and welcome/thank-you copy shown on the public rating page.

    Why it matters: A review ask that feels like part of your product, not a third-party tool.

    One-Click Request Links

    Generate a personal review request link for any contact and copy it to send yourself.

    Why it matters: Ask for a review right after a great support interaction.

    New

    Automated Review Requests

    Add a "Request a review" step to an Automations flow to fire automatically after a survey, ticket, or booking.

    Why it matters: Reviews go out consistently without anyone remembering to ask.

    Review Hub Dashboard

    Track requests sent, response rate, average rating, rating distribution, delivery status and open negative feedback.

    Why it matters: Watch your feedback loop at a glance.

    Review Management FAQ

    No. Every customer sees your public review links, whatever they rate. Showing them only to happy customers ("review gating") breaks Google's review policies. Your rating threshold only decides which feedback counts as negative for internal follow-up.

    They land in your feedback inbox as negative feedback, and can open a support ticket automatically, so your team can follow up quickly.

    Yes. Add several destinations, such as Google Business or Trustpilot, and choose which one is listed first.

    Generate a personal review-request link for any contact and send it yourself, or add a "Request a review" step to an Automations flow so requests go out after a survey, ticket or booking.

    Yes — the logo, theme colour, and the welcome and thank-you copy on the public rating page are all configurable.

    Requests sent, response rate, average rating, and how many customers went on to a review platform versus left private feedback.

    Explore other services

    Surveys & FeedbackFormsQR Walk-inAI ChatbotsBookingsWhatsApp CRMWhatsApp SurveysLead FinderTickets & AssetsAutomations & CampaignsSchool ERP

    Ready to try Review Management?

    Start free — Review Management and every other SurveyKar service are part of the same account.

    Get Started FreeView Pricing