Data Privacy

    How your data and your respondents' data are handled.

    Beginner3 min readUpdated 13 Sep 2026

    Your data is yours

    Your surveys, responses and contacts belong to your workspace. Other workspaces cannot see them — access is enforced in the database itself, not only in the interface.

    Export everything

    Settings → Account has an export option that produces a copy of your workspace data. Use it for your own records, or to satisfy a data request.

    Delete your account

    The same screen can permanently delete your account and its data. This cannot be undone, so export first if you want a copy.

    Anonymous responses

    A survey can be set to collect responses without linking them to a contact — see Survey Settings. Use it when honesty matters more than attribution, such as employee feedback.

    Your obligations to respondents

    You are the one who collected the data, so:

    • Ask only for what you will use. Every extra personal field is a liability without a purpose.
    • Say what you will do with the answers, in the survey itself.
    • Honour deletion requests. You can delete individual responses and contacts.
    • Look after exports. A CSV on a laptop is outside every control described here — see Export Responses.

    Warning — Do not ask for card numbers, passwords or government identity numbers in a survey. There is no configuration that makes that safe.

    GDPR

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