Public Infrastructure Survey

    Ask residents to rate roads, water, lighting, and sanitation in their locality.

    6 questions~3 min

    Free to preview — no account needed. Using it creates your own editable copy.

    Try the template

    These are the real questions. Nothing you answer here is saved or submitted.

    Question 1 of 60%

    Which ward or locality do you live in?*

    About this template

    Public Infrastructure Survey is a ready-to-use survey template with 6 questions that takes about 3 minutes to answer. Ask residents to rate roads, water, lighting, and sanitation in their locality.

    Government templates cover citizen service quality, public infrastructure, municipal services and e-governance portals. Public-sector surveys reach the widest possible audience, so plain wording matters more here than anywhere else: write questions that make sense read aloud, and avoid departmental jargon the respondent has no reason to know. Everything in this template is editable — treat the questions below as a starting point that already has the structure right, then cut what does not apply to you.

    Who should use it
    Municipal bodies, government departments and public service delivery teams.
    When to use it
    After a citizen interaction, and periodically for infrastructure and area-level feedback.

    What this template helps you measure

    • Cleanliness and safety
    • Support and issue resolution
    • Scored ratings you can trend over time
    • Open-ended feedback in respondents’ own words

    Every question in this template

    6 questions, with what each one is doing there. Change or remove any of them after you make your copy.

    1. Which ward or locality do you live in?*

      Short text

      Why this matters: Open rather than a fixed list, because the range of real answers here is wider than any set of options would cover.

    2. Condition of roads and footpaths in your area*

      Star rating

      Why this matters: Turns a subjective impression into a score you can trend over time and compare across teams or locations.

    3. Reliability of water supply*

      Star rating

      Why this matters: A scored answer is the part of this template you can chart — the open questions explain the movement, this one detects it.

    4. Street lighting and public safety at night*

      Star rating

      Why this matters: A scale answer about cleanliness and safety standards takes a second to give, which is most of why respondents reach the end of this template at all.

    5. Garbage collection and cleanliness*

      Star rating

      Why this matters: Puts a number on cleanliness and safety standards, so you can trend it across weeks, locations or teams instead of arguing from the loudest anecdote.

    6. Report a specific infrastructure problem in your area

      Long text

      Why this matters: Unprompted wording surfaces problems you did not think to ask about — the ones no fixed-option question in this template would have caught.

    How to use this template

    1. 1

      Start with the template

      Click "Use this template" and SurveyKar creates your own copy of Public Infrastructure Survey, with every question already in place. The original template stays untouched.

    2. 2

      Customise the questions

      Reword anything that does not match your business, delete what you do not need, change a question type, or add your own. Shorter surveys finish more often — cut before you add.

    3. 3

      Add your branding

      Set your logo, brand colours, fonts and background so the page looks like it belongs to you rather than to a survey tool.

    4. 4

      Share it

      Publish, then share the link, print the QR code, embed it on your site, or send it to a contact list over email or WhatsApp.

    5. 5

      Read the responses

      Results land in your dashboard as they arrive, with charts per question, filters, sentiment analysis on open text, and CSV or PDF export.

    What you can customise

    Your copy is yours. Nothing in the template is locked, and the original is never changed by anything you do.

    Questions and wording

    Edit, reorder, delete or add questions. Nothing in the template is locked.

    Question types

    Swap a rating for NPS, a single choice for a matrix, or add ranking, sliders and file uploads.

    Logo and brand colours

    Apply your logo, primary colour, fonts and background image to the respondent page.

    Conditional logic

    Skip questions or branch to a different page based on an earlier answer. Available on the Basic plan and above.

    Thank-you page

    Write your own closing message, or redirect respondents to a URL of your choice after submitting.

    Sharing and distribution

    Share by link or QR code, embed it on your website, or send it out over email and WhatsApp campaigns.

    Frequently asked questions

    All Government templates
    Popular
    Government

    Citizen Service Feedback

    Measure citizen satisfaction with a government office visit or service request.

    6 q~2mSurveyDetails
    Government

    Municipal Services Satisfaction

    An annual scorecard for municipal services, from waste management to public parks.

    5 q~3mSurveyDetails
    Government

    Community Development Priorities

    Involve citizens in budgeting and planning by asking what to prioritize next.

    5 q~3mSurveyDetails
    Government

    E-Governance Portal Feedback

    Feedback on your online citizen portal: ease of use, payment flow, and support.

    5 q~2mSurveyDetails
    Popular
    Customer Feedback

    Customer Feedback Form

    Capture detailed customer feedback on your products and services.

    6 q~4mSurveyDetails
    Restaurant

    Menu Feedback Survey

    Test new dishes and refine your menu with diner input.

    4 q~3mSurveyDetails

    Ready to create your survey?

    Start with this ready-to-use template and customise it for your needs. You get your own copy in seconds — the template stays exactly as it is.

    Browse all templates