Agent Service Evaluation
Let clients rate the professionalism, knowledge, and responsiveness of your agents.
Free to preview — no account needed. Using it creates your own editable copy.
Try the template
These are the real questions. Nothing you answer here is saved or submitted.
Which agent assisted you?*
About this template
Agent Service Evaluation is a ready-to-use survey template with 6 questions that takes about 3 minutes to answer. Let clients rate the professionalism, knowledge, and responsiveness of your agents.
Real estate templates cover the buying journey, tenant satisfaction, open-house visits and agent performance. Open-house feedback in particular has a very short window: collected on the spot it tells you what the property is competing against, collected a week later it tells you almost nothing. Everything in this template is editable — treat the questions below as a starting point that already has the structure right, then cut what does not apply to you.
- Who should use it
- Developers, brokerages, individual agents and property management companies.
- When to use it
- Right after a site visit or open house, at possession, and annually for tenants.
What this template helps you measure
- Staff performance
- Likelihood to recommend
- Scored ratings you can trend over time
- A clean split you can segment every other answer by
- Open-ended feedback in respondents’ own words
Every question in this template
6 questions, with what each one is doing there. Change or remove any of them after you make your copy.
Which agent assisted you?*
Short textWhy this matters: Captures how your people performed in one short line — long enough to be useful, short enough to scan a hundred of them in a spreadsheet.
How knowledgeable was your agent about the market and properties?*
Star ratingWhy this matters: Scoring how your people performed separately stops one weak area from being averaged away inside a single overall rating.
How responsive was your agent to calls and messages?*
Star ratingWhy this matters: Gives you a baseline for how your people performed — the number that makes the next round of answers mean something.
Did your agent understand your requirements correctly?*
Yes / NoWhy this matters: Splits respondents into two groups by how your people performed — the fastest cut to make when you read the results.
How likely are you to recommend this agent to others?*
Net Promoter ScoreWhy this matters: The recommendation question is the one most teams already benchmark, which makes this the number you can compare against a target instead of only against last month.
Share any specific feedback about your agent
Long textWhy this matters: Unprompted wording surfaces problems you did not think to ask about — the ones no fixed-option question in this template would have caught.
How to use this template
- 1
Start with the template
Click "Use this template" and SurveyKar creates your own copy of Agent Service Evaluation, with every question already in place. The original template stays untouched.
- 2
Customise the questions
Reword anything that does not match your business, delete what you do not need, change a question type, or add your own. Shorter surveys finish more often — cut before you add.
- 3
Add your branding
Set your logo, brand colours, fonts and background so the page looks like it belongs to you rather than to a survey tool.
- 4
Share it
Publish, then share the link, print the QR code, embed it on your site, or send it to a contact list over email or WhatsApp.
- 5
Read the responses
Results land in your dashboard as they arrive, with charts per question, filters, sentiment analysis on open text, and CSV or PDF export.
What you can customise
Your copy is yours. Nothing in the template is locked, and the original is never changed by anything you do.
Questions and wording
Edit, reorder, delete or add questions. Nothing in the template is locked.
Question types
Swap a rating for NPS, a single choice for a matrix, or add ranking, sliders and file uploads.
Logo and brand colours
Apply your logo, primary colour, fonts and background image to the respondent page.
Conditional logic
Skip questions or branch to a different page based on an earlier answer. Available on the Basic plan and above.
Thank-you page
Write your own closing message, or redirect respondents to a URL of your choice after submitting.
Sharing and distribution
Share by link or QR code, embed it on your website, or send it out over email and WhatsApp campaigns.
Frequently asked questions
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Capture impressions from visitors right after an open house or site visit.
Society & Property Management Feedback
Annual feedback from residents on facilities, staff, and community management.
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Ready to create your survey?
Start with this ready-to-use template and customise it for your needs. You get your own copy in seconds — the template stays exactly as it is.