NGO
    Survey

    Community Needs Assessment

    Identify priorities and needs in your community.

    5 questions~5 min

    Free to preview — no account needed. Using it creates your own editable copy.

    Try the template

    These are the real questions. Nothing you answer here is saved or submitted.

    Question 1 of 50%

    Top community needs

    About this template

    Community Needs Assessment is a ready-to-use survey template with 5 questions that takes about 5 minutes to answer. Identify priorities and needs in your community.

    NGO templates cover volunteer sign-up, donor feedback, membership registration, community needs assessment and programme impact. Impact surveys are worth designing once and reusing unchanged for years — the value is in comparing the same questions across time, and rewording a question breaks the comparison. Everything in this template is editable — treat the questions below as a starting point that already has the structure right, then cut what does not apply to you.

    Who should use it
    Non-profits, foundations, community organisations and volunteer coordinators.
    When to use it
    At sign-up for volunteers and members, after each donation, and at programme milestones.

    What this template helps you measure

    • Support and issue resolution
    • Product and feature feedback
    • Ideas for improvement

    Every question in this template

    5 questions, with what each one is doing there. Change or remove any of them after you make your copy.

    1. Top community needs

      Multiple choice
      • Healthcare
      • Education
      • Housing
      • Food security
      • Employment
      • Safety

      Why this matters: Respondents can select more than one, which is what you want when several factors combine rather than compete for a single answer.

    2. Describe the most urgent issue you see

      Long text

      Why this matters: Open text is where the reason behind the scores shows up. This is the question that produces the quotes worth taking into a review meeting.

    3. Quality of current services*

      Star rating

      Why this matters: Turns an impression of the product itself into a score, which is what lets you tell a genuine dip apart from a bad week of memories.

    4. How can we best help?*

      Single choice
      • Direct services
      • Advocacy
      • Education
      • Funding
      • Volunteering

      Why this matters: Worth reviewing the options here against your own situation — a list that misses the real answer quietly pushes people into "other".

    5. Other suggestions

      Long text

      Why this matters: Unprompted wording surfaces problems you did not think to ask about — the ones no fixed-option question in this template would have caught.

    How to use this template

    1. 1

      Start with the template

      Click "Use this template" and SurveyKar creates your own copy of Community Needs Assessment, with every question already in place. The original template stays untouched.

    2. 2

      Customise the questions

      Reword anything that does not match your business, delete what you do not need, change a question type, or add your own. Shorter surveys finish more often — cut before you add.

    3. 3

      Add your branding

      Set your logo, brand colours, fonts and background so the page looks like it belongs to you rather than to a survey tool.

    4. 4

      Share it

      Publish, then share the link, print the QR code, embed it on your site, or send it to a contact list over email or WhatsApp.

    5. 5

      Read the responses

      Results land in your dashboard as they arrive, with charts per question, filters, sentiment analysis on open text, and CSV or PDF export.

    What you can customise

    Your copy is yours. Nothing in the template is locked, and the original is never changed by anything you do.

    Questions and wording

    Edit, reorder, delete or add questions. Nothing in the template is locked.

    Question types

    Swap a rating for NPS, a single choice for a matrix, or add ranking, sliders and file uploads.

    Logo and brand colours

    Apply your logo, primary colour, fonts and background image to the respondent page.

    Conditional logic

    Skip questions or branch to a different page based on an earlier answer. Available on the Basic plan and above.

    Thank-you page

    Write your own closing message, or redirect respondents to a URL of your choice after submitting.

    Sharing and distribution

    Share by link or QR code, embed it on your website, or send it out over email and WhatsApp campaigns.

    Frequently asked questions

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