NGO
    Survey

    Program Impact Survey

    Measure outcomes of your programs.

    5 questions~4 min

    Free to preview — no account needed. Using it creates your own editable copy.

    Try the template

    These are the real questions. Nothing you answer here is saved or submitted.

    Question 1 of 50%

    Which program did you participate in?*

    About this template

    Program Impact Survey is a ready-to-use survey template with 5 questions that takes about 4 minutes to answer. Measure outcomes of your programs.

    NGO templates cover volunteer sign-up, donor feedback, membership registration, community needs assessment and programme impact. Impact surveys are worth designing once and reusing unchanged for years — the value is in comparing the same questions across time, and rewording a question breaks the comparison. Everything in this template is editable — treat the questions below as a starting point that already has the structure right, then cut what does not apply to you.

    Who should use it
    Non-profits, foundations, community organisations and volunteer coordinators.
    When to use it
    At sign-up for volunteers and members, after each donation, and at programme milestones.

    What this template helps you measure

    • Product and feature feedback
    • Ideas for improvement
    • Preferences across a fixed set of options
    • Scored ratings you can trend over time
    • Open-ended feedback in respondents’ own words

    Every question in this template

    5 questions, with what each one is doing there. Change or remove any of them after you make your copy.

    1. Which program did you participate in?*

      Single choice
      • Program A
      • Program B
      • Program C

      Why this matters: Fixed options keep answers comparable, so one reason can clearly out-rank the others instead of arriving as fifty different phrasings of the same thing.

    2. Overall program quality*

      Star rating

      Why this matters: Puts a number on the product itself, so you can trend it across weeks, locations or teams instead of arguing from the loudest anecdote.

    3. Impact on your life*

      Scale

      Why this matters: Turns a subjective impression into a score you can trend over time and compare across teams or locations.

    4. What changed for you?

      Long text

      Why this matters: Open text is where the reason behind the scores shows up. This is the question that produces the quotes worth taking into a review meeting.

    5. How can we improve?

      Long text

      Why this matters: Unprompted wording surfaces problems you did not think to ask about — the ones no fixed-option question in this template would have caught.

    How to use this template

    1. 1

      Start with the template

      Click "Use this template" and SurveyKar creates your own copy of Program Impact Survey, with every question already in place. The original template stays untouched.

    2. 2

      Customise the questions

      Reword anything that does not match your business, delete what you do not need, change a question type, or add your own. Shorter surveys finish more often — cut before you add.

    3. 3

      Add your branding

      Set your logo, brand colours, fonts and background so the page looks like it belongs to you rather than to a survey tool.

    4. 4

      Share it

      Publish, then share the link, print the QR code, embed it on your site, or send it to a contact list over email or WhatsApp.

    5. 5

      Read the responses

      Results land in your dashboard as they arrive, with charts per question, filters, sentiment analysis on open text, and CSV or PDF export.

    What you can customise

    Your copy is yours. Nothing in the template is locked, and the original is never changed by anything you do.

    Questions and wording

    Edit, reorder, delete or add questions. Nothing in the template is locked.

    Question types

    Swap a rating for NPS, a single choice for a matrix, or add ranking, sliders and file uploads.

    Logo and brand colours

    Apply your logo, primary colour, fonts and background image to the respondent page.

    Conditional logic

    Skip questions or branch to a different page based on an earlier answer. Available on the Basic plan and above.

    Thank-you page

    Write your own closing message, or redirect respondents to a URL of your choice after submitting.

    Sharing and distribution

    Share by link or QR code, embed it on your website, or send it out over email and WhatsApp campaigns.

    Frequently asked questions

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    Ready to create your survey?

    Start with this ready-to-use template and customise it for your needs. You get your own copy in seconds — the template stays exactly as it is.

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